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Terms of Service

Last Updated: February 25, 2026

⚠️ Important: Pinseed Is Not a Real Estate Broker

Pinseed operates strictly as a Data and Marketing Marketplace, NOT a licensed real estate brokerage, agent, or representative. We do not:

  • Take percentage commissions on property sales
  • Negotiate prices between homeowners and investors
  • Represent buyers or sellers in real estate transactions
  • Provide legal, financial, or tax advice

We charge flat fees for data access only. All negotiations, contracts, and legal compliance are solely the responsibility of the parties involved.

1. Digital Goods & No-Refund Policy

Pinseed provides proprietary real estate data, including but not limited to owner names, mailing addresses, contact information, equity percentages, and tax delinquency status. Due to the nature of digital information, all data unlocks are considered consumed the moment the data is displayed to the User.

All transactions for the following services are final and non-refundable:

  • Gold Pin Address Unlocks ($50.00) - Full property address and photos
  • Gold Pin Phone Number Unlocks ($15.00) - Homeowner contact information
  • Basic Skip Traces ($3.00 after 10 free per month) - Owner contact data
  • Direct Mail Campaigns ($2.50 per letter) - USPS delivery via Lob
  • Success Bounties ($1,500 per closed deal) - Data intelligence fee

2. Subscription Cancellations

Investors may cancel their Pinseed PRO subscription ($99/month) at any time via the Stripe Billing Portal accessible at /investor/billing.

Cancellation will stop future recurring charges; however, no pro-rated refunds will be issued for the remaining period of the current billing cycle. Access to PRO features will remain active until the end of the paid period.

3. Data Accuracy & "As-Is" Warranty

While Pinseed aggregates data from reputable providers (including USPS, ATTOM Data Solutions, and public tax records), we do not warrant that the information is 100% accurate, complete, or current. Real estate records are subject to:

  • County processing delays (weeks or months behind actual filings)
  • Human error in data entry by county clerks
  • Privacy opt-outs and redacted public records
  • Homeowner relocation or phone number changes

Users acknowledge that they are purchasing access to public record aggregates "as-is" and at their own risk. Pinseed is not liable for inaccurate data, outdated records, or failed contact attempts.

4. Compliance with Fair Credit Reporting Act (FCRA) & TCPA

Users agree that Pinseed data will not be used for determining an individual's eligibility for:

  • Credit approval or loan underwriting
  • Insurance underwriting or premiums
  • Employment screening or background checks

Telephone Consumer Protection Act (TCPA) Compliance: Users are solely responsible for complying with the TCPA when attempting to contact property owners. This includes obtaining prior express written consent before making automated calls or sending text messages. Pinseed is not liable for TCPA violations by users.

5. Spotter Payouts & Tax Reporting (1099-K)

Spotters who earn Data Intelligence Bounties ($500 per verified closed deal) are classified as independent contractors, not employees of Pinseed.

Payouts are processed via Stripe Connect Express Accounts. Spotters are responsible for:

  • Reporting all income to the IRS (Form 1099-K will be issued if earnings exceed $600/year)
  • Paying applicable federal, state, and local taxes
  • Maintaining accurate banking information for ACH transfers

Bounty Approval: All bounties are subject to admin verification that a legitimate real estate transaction occurred. Pinseed reserves the right to deny payouts for fraudulent, duplicate, or unverifiable submissions.

6. Prohibited Uses

Users may not use Pinseed data to:

  • Harass, stalk, or threaten property owners
  • Scrape, download, or resell Pinseed data to third parties
  • Submit fake or fraudulent pins to collect bounties
  • Violate any federal, state, or local laws (including TCPA, FCRA, and anti-discrimination laws)
  • Reverse-engineer or copy the Pinseed platform

Violation of these terms may result in immediate account termination without refund.

7. Account Termination

Pinseed reserves the right to suspend or terminate any user account at our sole discretion for violations of these Terms, fraudulent activity, or abuse of the platform. No refunds will be issued for terminated accounts.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PINSEED SHALL NOT BE LIABLE FOR:

  • Inaccurate or outdated data provided by third-party sources
  • Failed contact attempts or unresponsive property owners
  • Deals that fall through after data unlock
  • TCPA fines or legal penalties incurred by users
  • Lost profits, business interruption, or consequential damages

Total liability is capped at the amount paid by the user in the last 30 days.

9. Privacy & Data Protection

Pinseed complies with applicable data privacy laws, including the California Consumer Privacy Act (CCPA). Homeowners may request deletion of their submitted pins by contacting support. See our Privacy Policy for full details.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Any disputes shall be resolved via binding arbitration in Travis County, Texas, rather than in court. Users waive the right to a jury trial and class action lawsuits.

11. Changes to Terms

Pinseed reserves the right to update these Terms at any time. Material changes will be communicated via email to active users. Continued use of the platform after changes constitutes acceptance of the new terms.

Contact Us

If you have questions about these Terms, contact us at:

Email: legal@thepinseed.com

By creating an account, subscribing to Pinseed PRO, or unlocking any data on the platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.